I had considered getting louvre doors installed on a door frame. Simply Shutters offered impartial advice to help make a decision. I went for 2 slim louvres which was delivered well packaged and timely. The doors were of high quality. The doors didnt fit so I had to get them trimmed. If I was to do it again I may have asked Simply Shutters to trim the doors as the installer had difficulty.

The service I received from the staff at Simply Shutters was very friendly and very helpful. It was so nice to speak to people who really seemed to care about the customer. I am just waiting for the shutters to be put up, but they arrived well-packed and in good condition. The quality is excellent. They look lovely in the garage, but I am looking forward to seeing them on the wall before too long! I would certainly recommend Simply Shutters.

I had high expectations of this company from previous customer reviews. They were only partially met. First, the positive. This is an outfit which answers its phone quickly, without the ubiquitous press 1 for sales, etc. The staff are friendly and willing. Order placement is easy and the shutters came when promised and are good quality. Now the not so good. My installation is onto a lap boarded house, very similar to that pictured on the SS homepage. SS's instructions are very clear that for a house such as this (irregular surface, not a flat brick wall) ferrules are required. So I try to order these with the shutters, and am very surprised to find that SS don't supply them. They tell me, no problem, they are available from B&Q or any hardware shop. Turns out not to be true, so I call again and ask them for a specific U. K. Supplier. Eventually it becomes clear that there isn't one. Not one. Ferrules of the correct dimensions (around 2 inches long) are only available in the US. Having a friend there, I got them through that route. But, knowing of this problem, SS really should import a quantity in bulk and keep them in stock in the U. K. For installations such as mine, where they mandate their use. Leaving the customer to spend hours hopelessly trying to find a UK source, then suggesting he cuts the top off 60 ball point pens, is poor.