Doors good value but god help you if you don't get what you ordered. Web order process is easy enough but not enough estimated delivery or tracking information is able to be provided. When my doors arrived there was damage to the packaging but the shutters seemed unscathed underneath these sections of cardboard. Upon completely unwrapping the shutters are covered in small dings and dents, when contacting simply shutters about this I was told 'It must be the carrier' as they have a very strict quality control process, so here is them passing the buck at stage 1. They requested I photograph all damage to the doors and the packaging so they could claim from the carrier and then they would arrage replacements, I obliged and was told that I would have to repackage all doors and wait in for an ALL DAY collection service to return them and then they would dispatch replacements. I told them I was unhappy with having to take a further 2 days off work to have them collected and then to receive replacements. My email was left unanswered and when I chased them up almost a week later they claimed to be having email problems, lie no.2? Their response now states that I have no choice but to comply with the all day collection service but suddenly they will not be able to issue me with replacements as their carrier is refusing to take larger items, yet they will collect my damaged doors and incredibly, I could still make another order on their website for the same doors even now! Lie no.3? I have responded again with my unsatisfaction and again have yet to receive a response. Very much feels like this company is passing blame and attempting to get out of replacing or discounting the damaged doors I have received. If their carrier issues are to be believed it is rediculous to think that new customers are still able to place orders that their carriers are unwilling to deliver! BUYER BEWARE.

Purchased some white primed louvered doors all seem to be well made and are nice and straight. Delivered quickly The only issue I have is the finish. Well coated even finish.... That's a real pain to paint with water based eggshell paint. I lightly washed with a clean scourer (with sugar soap) and the paint just didnt lay or stick properly. I have had to sand with a fine grit paper which seems to be working, but any small area that is missed (inevitable on a louvered door) results in paint problems. I have never had this with a primed finish product before and have found the process of painting these doors to be very lengthy, frustrating and tedious as a result. Its a shame as otherwise I am very happy with them.

I had considered getting louvre doors installed on a door frame. Simply Shutters offered impartial advice to help make a decision. I went for 2 slim louvres which was delivered well packaged and timely. The doors were of high quality. The doors didnt fit so I had to get them trimmed. If I was to do it again I may have asked Simply Shutters to trim the doors as the installer had difficulty.