30 Mar
2021

We’re hiring – join our team.

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Simply Shutters is currently recruiting for staff to join our small, friendly office team.

Job title: Sales and Customer Service Administrator.

Positions Available: 2.

Hours of Work:

One full time position – working Monday – Friday. We work a 37.5 hour week from 9am – 5pm with a half hour unpaid lunch break.                    

Although the above hours are to be considered the basic contract, your hours can be best described as those being necessary to fulfil the duties and responsibilities that the role demands.

One part time position – working 20 hours per week (Monday to Thursday 9am to 2pm).

Although the above hours are to be considered the basic contract, your hours can be best described as those being necessary to fulfil the duties and responsibilities that the role demands. It is essential that the successful candidate be able to provide office cover for holidays and / or sickness as and when they might arise. Depending on the continued success and growth of the business, this role might develop into a full time or job share position.

Salary: £19,000- £20,000 (dependant on experience). Part-time position is paid pro-rata.

Location: Brandon, Suffolk.

Brief description of responsibilities:

Working in a small team you will be the first point of contact for new enquiries and existing customers. Duties will include answering the telephone, responding to emails, liaising with the warehouse and manufacturing personnel, dealing with carrier related issues and following up sales enquiries as well as performing general administrative duties.

Key skills required:

  • Attention to detail.
  • Ability to work well under pressure. During our busier months it is a fast-paced & pressured environment.
  • Ability to liaise with customers in a friendly and professional manner, this will include dealing with any customer complaints that might arise.
  • Possess good oral and written grammar and the ability to write clear and simple emails
  • Excellent telephone manner.
  • Experience of using Microsoft systems including Outlook, Word, and to a lesser degree Excel.
  • CRM experience is desirable but not essential.
  • Able to work under own initiative with a ‘can do’ attitude.
  • Flexibility (during our busy times we may require staff to work slightly longer hours).

About You:

We are a family run business with a small, friendly team of people. The role(s) will suit somebody who is flexible, friendly, able to work well within a small team, communicates well and is great with customers. They will also be able to work under pressure and manage a busy workload.   Training will be given but the ideal candidate will be a fast learner and able to hit the ground running.

Benefits of working for us:

  • We are a small, friendly family run business.
  • Free on-site car parking. But also, right next to Brandon train station should you not drive.
  • Free Tea/ coffee (biscuits on occasion).
  • No weekend work.
  • Paid overtime.
  • 28 days annual holiday to include forced shutdown between Christmas and New Year.

COVID-19:

To keep our staff as safe as possible and to adhere to government guidelines, high standards of hygiene and social distancing is maintained throughout the workplace.

To apply please send your CV and covering letter to:

claire@simplyshutters.co.uk.

Please state if you are applying for the full time or the part time position.

We look forward to hearing from you.

NO AGENCIES.

About Claire Tibbitts

Claire Tibbitts

When it comes to subjects about shutters and louvre doors Claire is passionate about creating interesting and informative articles. If you need advice or inspiration on a shutter or louvre door related subject send us a message and Claire will try her best to help!

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