21 Jul
2022

Come and work for Simply Shutters

Categories : Company News
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Are you looking for a part time job?

Can you offer 21 hours per week?

Would you like to work 4 afternoons a week and a half day on Friday?

Are you based in Brandon, Suffolk or nearby?

Would you like to earn £19,500 pro rata per year, raising to £20,000 after successfully completing your probationary period?

If so then we can help. We are looking for a vibrant individual to join our small, friendly sales and customer service team as a Sales and Customer Service Advisor. We are a family run business with a small, friendly team of people. The ideal candidate will have solid sales and customer service experience, excellent attention to detail and a professional and friendly telephone manner. You will need to be comfortable working in a busy office environment, work well under pressure and use your initiative. Training will be given but the ideal candidate will be a fast learner.

Responsibilities:

  • Answering all incoming calls promptly and dealing with all calls in a professional, friendly and polite manner.
  • Taking new orders and dealing with any existing orders.
  • Processing sales orders, sales invoices, and other paperwork.
  • Liaising with customers regarding any delivery issues, stock availability or updates on orders.
  • Monitoring the shared inbox frequently ensuring that we respond to all emails within 24 hours.
  • Liaising with other departments including warehouse and manufacturing personnel.
  • Dealing with any carrier related issues.
  • Following up sales enquiries.
  • Building and maintaining professional relationships with trade customers and suppliers.
  • Ensure that we maintain company confidentiality when dealing with third party customers or suppliers.
  • Performing general administrative duties.
Skills
Attention to detail.Essential
Excellent telephone manner.Essential
Computer Literate.Essential
Possess good oral and written grammar and the ability to write clear and simple emails.Essential
Ability to work well under pressure. During our busier months it is a fast-paced & pressured environment.Essential
Experience of using Microsoft systems including Outlook, Word, and to a lesser degree Excel.Essential
Ability to liaise with customers in a friendly and professional manner, this will include dealing with any customer complaints that might arise.Essential
Sales Experience.Desirable
CRM Experience.Desirable
Experience of dealing with couriers and external carrier companies.Desirable



Why work for us?

– We are a small, friendly team.

– Free on-site car parking. Also, right next to Brandon train station should you not drive.

– Free Tea/ coffee (biscuits on occasion).

– No weekend work and early finish every Friday.

– Paid overtime.

– 1 to 1 training given with continued support after training completed.

– 25 days annual holiday (including bank holidays) to include forced shutdown between Christmas and New Year.

– Lovely office with great atmosphere (and air con) and occasional visits from the company puppy LuLu Louvre dog.

Office with table chairs and tambours and orange and grey decor
close up puppy on grass

COVID-19:

To keep our staff as safe as possible and to adhere to government guidelines, high standards of hygiene and social distancing is maintained where possible throughout the workplace.

To apply for this fantastic opportunity please send us your CV today.

Please note you must have eligibility to work in the UK. CV’s that do not include contact details will not be considered.

We look forward to hearing from you.

NO AGENCIES.

About Claire Tibbitts

Claire Tibbitts

When it comes to subjects about shutters and louvre doors Claire is passionate about creating interesting and informative articles. If you need advice or inspiration on a shutter or louvre door related subject send us a message and Claire will try her best to help!

If you need advice or have any questions about shutters or louvre doors contact our team on: sales@simplyshutters.co.uk
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